Terms of Service

1. Operator

TCGRadar is operated by MAPROLL d.o.o., Strmecka cesta 4, 10020 Novi Zagreb, Croatia (OIB: 29363700668). Contact: hello@tcgradar.eu.

2. Acceptance of Terms

By creating an account or using TCGRadar, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

3. Service Description

TCGRadar provides real-time stock tracking for Pokémon TCG products across European online retailers. The service is available as:

• Free tier: Browse stock from select European stores, filter by country and set, and save unlimited favorites. No account required to browse.
• Premium subscription: Access to all 150+ stores in 15 countries, advanced filters (product type, price range, keyword search), and multi-channel restock alerts (email, Telegram, web push).

4. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately at hello@tcgradar.eu if you suspect unauthorized access to your account.

You may delete your account at any time from your account settings page. Deletion is immediate and permanent — all your data will be erased.

5. Premium Subscription and Payments

Premium is available as a monthly subscription (€7.99/month) or an annual subscription (€64.99/year). All prices include applicable VAT.

• Payments are processed securely by Stripe. We never see or store your full payment details.
• Subscriptions renew automatically at the end of each billing period.
• You can cancel at any time from your account page. After cancellation, you retain Premium access until the end of your current billing period.
• No refunds are issued for partial billing periods, except as required by law (see Section 6 below).

6. Right of Withdrawal (EU Consumers)

Under the EU Consumer Rights Directive (2011/83/EU), you have the right to withdraw from a distance contract within 14 days of purchase without giving any reason.

To exercise your right of withdrawal, send a clear statement to hello@tcgradar.eu stating your wish to withdraw. We will refund your payment within 14 days using the same payment method.

Exception: If you have begun using Premium features during the withdrawal period, you acknowledge that you have requested the service to begin immediately and that you lose the right of withdrawal once the digital service has been fully performed (Art. 16(a) of the Directive). For ongoing subscriptions, withdrawal entitles you to a pro-rata refund for the unused portion of the billing period.

7. Acceptable Use

You agree not to:

• Scrape, crawl, or systematically extract data from TCGRadar
• Use the service to build competing products or services
• Use stock information to automate purchases from retailers (botting)
• Attempt to circumvent access restrictions, rate limits, or premium gating
• Interfere with or disrupt the service or its infrastructure
• Use the service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

8. Intellectual Property

All content on TCGRadar — including the website design, logo, code, and aggregated stock data — is owned by MAPROLL d.o.o. or used under license. Product names, images, and trademarks belong to their respective owners. Pokémon is a trademark of Nintendo / Creatures Inc. / GAME FREAK Inc. TCGRadar is not affiliated with or endorsed by these companies.

9. Disclaimer and Limitation of Liability

Stock information is provided for informational purposes only. We aggregate publicly available data from retailer websites and present it as-is. We make no guarantees about:

• The accuracy, completeness, or timeliness of stock or price data
• The availability of products at any retailer
• Continuous, uninterrupted access to the service

To the extent permitted by applicable law, MAPROLL d.o.o. shall not be liable for indirect, incidental, or consequential damages arising from your use of the service. This does not limit liability for damages caused by intent or gross negligence, for injury to life, body, or health, or for any other liability that cannot be excluded under EU or Croatian law.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Planned maintenance, third-party outages, or unforeseen events may cause temporary disruption. We will make reasonable efforts to notify users of planned downtime in advance.

11. Account Termination

We may suspend or terminate your account if you materially breach these Terms. Where possible, we will provide notice and an opportunity to remedy the breach before termination. In the event of termination, any prepaid subscription fees for the remaining unused period will be refunded pro-rata.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify registered users by email at least 30 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms. If you do not agree with the changes, you may cancel your subscription and delete your account before the changes take effect.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Croatia. Any disputes shall be resolved by the competent court in Zagreb, Croatia. This does not affect your rights as an EU consumer to bring proceedings in the courts of your country of residence, nor does it limit any mandatory consumer protection rights under the law of your country of residence.

14. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/

15. Contact

MAPROLL d.o.o.
Strmecka cesta 4, 10020 Novi Zagreb, Croatia
Email: hello@tcgradar.eu
Phone: +385 91 955 9040