Terms of Service

1. Operator

TCGRadar is operated by MAPROLL d.o.o., Strmecka cesta 4, 10020 Novi Zagreb, Croatia (OIB: 29363700668). Contact: hello@tcgradar.eu.

2. Acceptance of Terms

By creating an account or using TCGRadar, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

3. Service Description

TCGRadar is a digital service within the meaning of Directive (EU) 2019/770 that provides real-time stock tracking for Pokémon TCG products across European online retailers. The service is available as:

• Free tier: Browse stock from select European stores, filter by country and set, and save unlimited favorites. No account required to browse.
• Premium subscription: Access to all 230+ stores in 20 countries, advanced filters (product type, price range, keyword search), and multi-channel restock alerts (email, Telegram, web push). Notification delivery is subject to reasonable daily limits to ensure service quality for all users.

Using TCGRadar requires only a modern web browser (Chrome, Firefox, Safari, or Edge — latest two major versions), a stable internet connection, and a device capable of running said browsers (desktop, tablet, or smartphone). Web push notifications additionally require a browser that supports the Push API. No special software installation is required. You bear only your regular internet access costs for using the service.

Upon successful payment, Premium access is activated immediately.

4. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately at hello@tcgradar.eu if you suspect unauthorized access to your account.

You may delete your account at any time from your account settings page. Deletion is immediate and permanent — all your data will be erased.

5. Premium Subscription and Payments

Premium is available as a monthly subscription (€7.99/month) or an annual subscription (€64.99/year). All prices are final consumer prices inclusive of Croatian VAT (25%).

• Payments are processed securely by Stripe. We never see or store your full payment details.
• Subscriptions renew automatically at the end of each billing period.
• You can cancel at any time from your account page. After cancellation, you retain Premium access until the end of your current billing period.
• No refunds are issued for partial billing periods, except as required by law (see Sections 6 and 7 below).

6. Right of Withdrawal (EU Consumers)

Under the EU Consumer Rights Directive (2011/83/EU) and the Croatian Consumer Protection Act (Zakon o zaštiti potrošača), you have the right to withdraw from a distance contract within 14 days of purchase without giving any reason.

To exercise your right of withdrawal, send a clear statement to hello@tcgradar.eu stating your wish to withdraw (you may use the model withdrawal form in Section 16 below). We will refund your payment within 14 days using the same payment method.

Exception: If you have begun using Premium features during the withdrawal period, you acknowledge that you have requested the service to begin immediately and that you lose the right of withdrawal once the digital service has been fully performed (Art. 16(a) of the Directive). For ongoing subscriptions, withdrawal entitles you to a pro-rata refund for the unused portion of the billing period.

7. Conformity of the Digital Service

Under Directive (EU) 2019/770 on digital content and digital services, as transposed into Croatian law, TCGRadar must conform to the contract for the duration of your subscription. This means the service must:

• Match the description, quantity, quality, and functionality described in these Terms and on our website;
• Be fit for the purposes for which a digital service of the same type would normally be used;
• Be supplied with all accessories and instructions that you can reasonably expect to receive.

If the service does not conform to the contract (a “lack of conformity”), you have the right to have the service brought into conformity free of charge. If bringing the service into conformity is impossible or disproportionate, or if we fail to do so within a reasonable time, you are entitled to a proportionate reduction in price or termination of the contract and a refund.

For a continuous supply (subscription), we bear the burden of proving conformity for any lack of conformity that becomes apparent during the term of the contract. You must notify us of any lack of conformity within two months of discovering it by emailing hello@tcgradar.eu.

8. Acceptable Use

You agree not to:

• Scrape, crawl, or systematically extract data from TCGRadar
• Use the service to build competing products or services
• Use stock information to automate purchases from retailers (botting)
• Attempt to circumvent access restrictions, rate limits, or premium gating
• Interfere with or disrupt the service or its infrastructure
• Use the service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

9. Intellectual Property

All content on TCGRadar — including the website design, logo, code, and aggregated stock data — is owned by MAPROLL d.o.o. or used under license. Product names, images, and trademarks belong to their respective owners. Pokémon is a trademark of Nintendo / Creatures Inc. / GAME FREAK Inc. TCGRadar is not affiliated with or endorsed by these companies.

10. Disclaimer and Limitation of Liability

Stock information is provided for informational purposes only. We aggregate publicly available data from retailer websites and present it as-is. We make no guarantees about:

• The accuracy, completeness, or timeliness of stock or price data
• The availability of products at any retailer
• Continuous, uninterrupted access to the service

To the extent permitted by applicable law, MAPROLL d.o.o.'s total liability for direct damages arising from your use of the service shall be limited to the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

To the extent permitted by applicable law, MAPROLL d.o.o. shall not be liable for indirect, incidental, or consequential damages arising from your use of the service. This does not limit liability for damages caused by intent or gross negligence, for injury to life, body, or health, or for any other liability that cannot be excluded under EU or Croatian law (including mandatory liability under the Croatian Obligations Act — Zakon o obveznim odnosima).

11. Service Availability and Force Majeure

We strive to maintain high availability but do not guarantee uninterrupted service. Planned maintenance, third-party outages, or unforeseen events may cause temporary disruption. We will make reasonable efforts to notify users of planned downtime in advance. We may apply fair-use limits — including caps on notification frequency and alert volume — to protect service performance and ensure a consistent experience for all users. Such limits may be adjusted at our discretion with reasonable notice.

Neither party shall be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond the reasonable control of the affected party, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power outages, internet infrastructure failures, or actions of third-party service providers. The affected party shall use reasonable efforts to mitigate the effects of such events and resume performance as soon as practicable.

12. Account Termination

We may suspend or terminate your account if you materially breach these Terms. Where possible, we will provide notice and an opportunity to remedy the breach before termination. In the event of termination, any prepaid subscription fees for the remaining unused period will be refunded pro-rata.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify registered users by email at least 30 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms. If you do not agree with the changes, you may cancel your subscription and delete your account before the changes take effect. In that case, you will receive a pro-rata refund for the unused portion of your subscription.

14. How the Contract Is Concluded

In accordance with the EU E-Commerce Directive (2000/31/EC) and the Croatian E-Commerce Act (Zakon o elektroničkoj trgovini), we provide the following information about the technical steps to conclude a contract with us:

• Free account: Fill in the registration form (name, email, password) or use Google/Discord sign-in. Review and accept these Terms and our Privacy Policy. Click “Create account.” You will receive a verification email — click the link to activate your account. The contract for the free service is concluded upon account activation.
• Premium subscription: From the pricing page, click the subscription plan you wish to purchase. You will be redirected to Stripe's secure checkout page to enter your payment details. Review the order summary and click to confirm payment. Upon successful payment, your Premium access is activated immediately and the contract is concluded.
• Error correction: Before submitting the registration form or confirming payment, you may review and correct all input data. On the registration form, simply edit any field. On the Stripe checkout page, you may modify your payment details before confirming.
• Contract storage: We store the terms of your contract (these Terms, your subscription details) electronically. You may access your account details at any time from your account page. We recommend saving or printing a copy of these Terms for your records.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Croatia. Any disputes shall be resolved by the competent court in Zagreb, Croatia. This does not affect your rights as an EU consumer to bring proceedings in the courts of your country of residence, nor does it limit any mandatory consumer protection rights under the law of your country of residence.

These Terms are available in English and German.

16. Model Withdrawal Form

(As required by Annex I(B) of Directive 2011/83/EU and Art. 61 of the Croatian Consumer Protection Act)

17. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board, unless required to do so by applicable law.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that achieves the economic purpose of the invalid provision as closely as possible.

19. Assignment

We may assign or transfer our rights and obligations under these Terms to a third party (for example, in connection with a merger, acquisition, or sale of assets), provided that your rights under these Terms are not diminished. You may not assign your account or any rights under these Terms without our prior written consent.

20. Contact

MAPROLL d.o.o.
Strmecka cesta 4, 10020 Novi Zagreb, Croatia
Email: hello@tcgradar.eu
Phone: +385 91 955 9040